Frequently Asked Questions
Find answers to common questions about StoneXtra
StoneXtra is a global B2B marketplace connecting marble and natural stone industry professionals. We help buyers find verified quarries and suppliers from around the world.
You can create an account by clicking the "Get Started" button and signing up with your email or Google account. Registration is free and takes less than a minute.
The Free plan allows you to browse all quarries and countries, save favorites, and explore the marketplace. Contact information is blurred until you upgrade to Premium.
Premium members get full access to supplier contact information, unlimited messaging, ability to create a seller profile, apply as a quarry representative, and priority support.
Premium membership costs $390 per month. We accept credit/debit cards via Stripe and bank transfers. You can cancel anytime.
As a Premium member, you can view full contact details on any quarry page or send messages directly through our platform. Free users see blurred contact information.
Yes! Premium members can create a seller profile and apply to become a quarry representative. Once approved, your company will be listed on the platform.
We accept all major credit and debit cards (Visa, Mastercard, American Express) through Stripe. We also accept bank transfers for enterprise customers.
Yes, all payments are processed securely through Stripe, a PCI-compliant payment processor. We never store your card details on our servers.
You can cancel your subscription anytime from your dashboard. Your Premium access will continue until the end of your current billing period.